Frequently Asked Questions
Everything you need to know about our natural bee-powered skincare.
Are your products made with 100% natural ingredients?
Yes, all My Bee Balm products are crafted using pure beeswax, organic botanicals, and essential oils. We never use synthetic fragrances, parabens, or harsh chemicals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic United States. International shipping times vary by location, usually ranging from 10-15 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the unused portion for a full refund or exchange.
Are My Bee Balm products cruelty-free?
Absolutely. We are committed to ethical sourcing and never test our products on animals. We partner only with apiaries that prioritize the health and safety of their bee colonies.
Can I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking link so you can follow your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.